Mercy Clinic Primary Care - Zumbehl Road
Primary Care • Saint Charles, MO
Ratings by platform
- Birdeye (aggregated from Google): 2.6 out of 5 stars (14 reviews)
What patients say
Patients praise
- Specific nurse practitioners praised for showing care and providing smooth visits
Common complaints
- Reports of rude and inconsiderate front desk staff
- Complaints regarding lack of empathy and communication issues from reception staff
- Allegations of bias and poor customer service experiences
In patients' words
"I like Mercy care overall but this location front desk was extremely inconsiderate... Not a single “how are you today, thank you, welcome in” no grace or manners!!"
— Birdeye Review"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly. Ms. Hecht really shows that she cares and I am happy to have her as my provider."
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