Northwest Pediatrics - St. Charles (WUCA)
Pediatrics • Saint Charles, MO
Ratings by platform
- Beaming Health: 4.0 out of 5 stars (3 reviews)
- Facebook: 94% recommend (5 reviews)
What patients say
Patients praise
- Appreciation for the medical expertise and compassion of doctors and nurses
- Positive experiences with sick appointments and flexible scheduling during the day
- Staff willingness to be helpful and accommodating to new parents
Common complaints
- Rude and unpleasant front desk staff interactions
- Difficulties reaching the office via telephone
- Concerns regarding insurance billing policies and procedures
- Feeling of being pushed or pressured regarding vaccinations
In patients' words
"I cannot stress enough the compassion of this medical team! ... I receive professional, reassuring feedback anytime I call. The nurses listen thoughtfully to my concerns and provide clear, concise directions."
— Stacey Cheatham, via LocalityBiz"After multiple attempts. No one takes your phone call. Just bounced from billing to the nurses station and back again."
— Lindsey Myers, via LocalityBiz"The only person that was rude was the front desk clerk. Who, by the way, has the personality of a gnat. Try better Northwest. Fire her and get someone in there who actually has people skills and is... oh I don't know... friendly."
— 258mala, via LocalityBizMore clinics in Saint Charles
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