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SSM Health Medical Group

OB-GYN • Saint Charles, MO

★★★☆☆3.2/57 reviews across 3 platforms

Ratings by platform

  • Yelp: 3 out of 5 stars (6 reviews across multiple locations)
  • Official SSM Health Website (Kisker Road location): 4.8 out of 5 stars
  • Healthgrades: 3 out of 5 stars (1 review)

What patients say

Patients praise

  • compassionate and knowledgeable providers
  • high-quality clinical attention and professionalism in some departments
  • friendly and professional staff in certain areas like physical therapy
  • clean facilities
  • good experience with pediatric care

Common complaints

  • administrative challenges and delays in communication
  • unhelpful or rude reception staff
  • billing and insurance verification issues
  • long wait times for appointments
  • dissatisfaction with certain medical interactions or professionalism

In patients' words

"I visit dr. Kramer and Sarah sbarra. Both great people and are very knowledgable and actually show concern and care for their patients."

— Yelp

"The physical therapy clinic here is wonderful! ... the receptionists at Veteran’s were extremely pleasant and professional."

— LocalityBiz

"Front nurses are rude. Make you feel guilty for ever even calling."

— Yelp

"No one informed me that I was out of network as come to find out they do not take CIGNA plus ... routine doctors visit. Which would’ve been 100% covered ended up costing me $300."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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