St. Charles Complete Care - Esse Health Provider
Family Medicine • Saint Charles, MO
Ratings by platform
- Birdeye: 2.1 out of 5 stars (11 reviews)
- WebMD Care (for Dr. Christopher Normile): 4 out of 5 stars (15 ratings (2 reviews))
What patients say
Patients praise
- Knowledgeable, compassionate, and attentive physicians
- Physicians who spend adequate time with patients
Common complaints
- Unprofessional or condescending front desk and administrative staff
- Disorganization and issues with medical records or systems access
- Poor communication regarding appointments or sensitive information
In patients' words
"The front desk staff treated me with attitude and condescension. When I handed over my insurance cards, I was met with an eye roll and a scoff... no effort to de-escalate, no professionalism, just blame and attitude."
— Review from a patient on LocalityBiz"Outstanding person as well as compassionate caring physician. No rushing spends needed time necessary."
— Review for Dr. Christopher Normile on WebMD CareMore clinics in Saint Charles
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