Mercy Clinic Primary Care - Zumbehl Road
Family Medicine • Saint Charles, MO
Ratings by platform
- Birdeye: 2.6/5 stars (14 reviews)
What patients say
Patients praise
- Positive experiences with specific medical providers (e.g., Nurse Practitioners)
- Smooth visit experiences for some patients
Common complaints
- Poor front desk service and communication
- Rudeness from reception staff
- Difficulty reaching the office by phone/long hold times
- Scheduling errors leading to missed appointments
In patients' words
"I like Mercy care overall but this location front desk was extremely inconsiderate. ... Not a single “how are you today, thank you, welcome in” no grace or manners!!"
— Birdeye Review"I keep trying not to give up on them, but the worse service in the front desk, so helpless especially when you need information, apointments, medical attention, and using their health insurance."
— LocalityBiz Review"Nurse Practitioner K Hecht is the best. The entire visit from front desk to leaving, everything went smoothly. Ms. Hecht really shows that she cares and I am happy to have her as my provider. 5 stars!"
— Birdeye ReviewMore clinics in Saint Charles
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