Urogynecology, Jacksonville - First Coast Urogynecology ...
Urogynecology • Saint Augustine, FL
Ratings by platform
- Birdeye: 4.4 out of 5 stars (55 reviews)
What patients say
Patients praise
- Compassionate and caring demeanor of the physician (Dr. Epstein)
- Professional and efficient care provided by the doctor
- Helpful and sincere staff members
Common complaints
- Poor follow-through on medical prescriptions and procedures
- Issues with administrative communication and call-back delays
- Occasional unprofessional or off-putting behavior from support staff
- Disappointment regarding insurance/billing coordination
In patients' words
"I completed the testing prescribed and met with Dr Epstein... After 3 weeks and multiple phone calls to the office, the medication was never called to my pharmacy. They literally just forgot about me."
— Patient review on Birdeye"I give Dr. Epstein the highest possible rating, I found him to be likeable, caring, compassionate, confident, down to earth and easy to talk with."
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