Avecina Medical Urgent Care - St. Augustine
Urgent Care • Saint Augustine, FL
Ratings by platform
- Solv Health: 4.8 out of 5 (not explicitly stated total count)
- Apple Maps: 50% (equivalent to 2 out of 4 stars/rating) (4 ratings)
What patients say
Patients praise
- Knowledgeable and diligent medical staff
- Swift and efficient service in many cases
- Convenient online appointment and check-in system
- Attentive and professional clinical care
Common complaints
- Dissatisfaction with front desk customer service and perceived rudeness
- Issues with insurance verification process causing frustration
- Reported failure of medical staff to perform physical examinations during visits
In patients' words
"The doctor was diligent, knowledgeable, patient and made me feel like he cared... I was impressed with the care received by the physician."
— LocalityBiz review"The receptionist at the front desk could use a crash course in customer service/manners! One of the rudest I have seen. Was unwilling to call to verify insurance."
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