UF Health Orthopaedics – Flagler Hospital
Orthopedics • Saint Augustine, FL
Ratings by platform
- Rehab.com: 3.3 out of 5 stars (846 reviews)
- Yelp: 1.9 to 2.1 out of 5 stars (approx. 86-94 reviews)
- Healthgrades: 4.9 out of 5 stars (180 reviews (specific to Dr. Paul Roettges))
What patients say
Patients praise
- High level of praise for specific surgeons, particularly regarding their surgical skill, professionalism, and thoroughness in explaining procedures
- Patients often report successful surgical outcomes, especially for joint replacements
- Compassionate bedside manner reported for certain physicians
- Positive feedback regarding overall hospital staff efficiency in some departments
Common complaints
- Concerns regarding office staff interactions and administrative hurdles (e.g., referral issues, appointment scheduling)
- Complaints about lack of empathy or unwillingness to address conditions outside the specific scope of an appointment
- Reports of long wait times for appointments and at the facility
- Occasional dissatisfaction with communication during emergency room visits
In patients' words
"Patients consistently praise Dr. Paul Roettges for his thorough explanations, exceptional surgical skills with knee and hip replacements, and compassionate bedside manner."
— WebMD"I had a terrible experience at this orthopedic clinic... I felt like there was a lack of empathy in the office at UF orthopedic specialist."
— User review via BeautihostMore clinics in Saint Augustine
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