St. Augustine Office - Borland Groover
Gastroenterology • Saint Augustine, FL
Ratings by platform
- Yelp, Google, Facebook, BestProsInTown: 3.5/5 (Google); 2.1/5 (Facebook) (Varies by platform (e.g., 20 reviews on Yelp, 33 on BestProsInTown))
What patients say
Patients praise
- Staff described as kind, gentle, and respectful during procedures
- Efficient and professional surgical center experiences
- Specific doctors noted as good listeners and effective providers
- Good post-procedure support and follow-up
Common complaints
- Unprofessional front desk staff
- Long wait times for appointments or procedures
- Dissatisfaction with physician assistants or initial visits
- Perceived lack of compassion or listening by some staff
In patients' words
"The CREW here is Wonderful 😊 I had 2 visits to the Surgical Center and everyone was absolutely FANTASTIC ‼️... Thank you so much for all your caring about peoples ❤️"
— BusinessYab Review"New to the area I was 15 minutes late. Front desk lady was so unprofessional . This has been my worst experience ever !"
— Yelp Review"The most unfortunate experience anyone could ever experience. Please please please don't go here."
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