Internal Medicine - CMU Health
Internal Medicine • Saginaw, MI
Ratings by platform
- Birdeye: 2.4/5 stars (51 reviews (aggregate across CMU Health services))
- WebMD: Varies (mixed feedback) (2 reviews)
- Vitals: 1/5 (example rating) (1 review)
What patients say
Patients praise
- Some patients report satisfaction with the quality of care and staff responsiveness
Common complaints
- Difficulty reaching the office via phone or experiencing long hold times
- Perceived staff rudeness or unprofessionalism
- Issues with prescription processing or delays in approvals
- Concerns regarding billing practices, including billing for specialists when seeing residents
- Reports of dismissive or unhelpful attitudes from certain providers
In patients' words
"Literal game of phone tag. Finally reached them and then was put on hold for over twenty minutes. After weeks of calling, I still never received an appointment."
— Birdeye review"Went for a regular checkup. Got a bill for a specialist visit because my so called doctor is a resident and can't bill. Her overseeing doctor had to bill..."
— Yelp review"Very pleased with the care and the staff. My questions and calls were always responded to quickly and I will feel very comfortable calling if I have any issues or concerns."
— WebMD reviewMore clinics in Saginaw
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