Covenant MedExpress - Urgent Care Options
Emergency Care • Saginaw, MI
Ratings by platform
- Solv: 2.5 out of 5 (average across 2 patients on this profile) (2 patients shared ratings)
- Solv: 5.0 out of 5 (1 patient shared ratings)
- Yelp: Not stated in excerpt; review criticizes long waits/worst service and rude staff (Not stated in excerpt)
What patients say
Patients praise
- Some patients report staff being nice and doctors listening and caring
- Patients describe quick check-in/minimal waits and friendly atmosphere (consensus summary)
- A review on MapQuest reports being seen immediately and courteous/helpful staff
Common complaints
- Complaints about being denied a requested COVID test and concerns about neglect/insufficient explanation
- Reports of long waits and worst service, with rude/terrible staff (Yelp)
In patients' words
"“I was denied a Covid test… still denied a Covid test (no order is needed from a doctor for urgent care)… I was denied to be seen and a Covid test 4 months pregnant.”"
— Solv review excerpt (Covenant MedExpress Urgent Care - Saginaw, MI 48603)"“Some of the longest waits and worst service you'll experience. Do not go here if you need to see a doctor quick. The staff is terrible and rude.”"
— Yelp review excerpt (COVENANT MEDEXPRESS - 5570 State St, Saginaw)"“Staff was courteous and helpful.”"
— MapQuest review excerpt (Covenant Medexpress, 5570 State St, Saginaw, MI)More clinics in Saginaw
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