Summit Health (Westmed) Urgent Care, Rye
Urgent Care • Rye, NY
Ratings by platform
- SolvHealth: 4.7 out of 5
- Apple Maps: 4.8 out of 5 (9.9K (combined rating))
What patients say
Patients praise
- Quality of clinical care and professionalism of providers/nurses
- Efficient diagnosis and treatment plans
- Friendly staff interactions
- Ease of scheduling appointments
Common complaints
- Long wait times
- Poor administrative communication and difficulty reaching staff
- Delays in obtaining procedure authorizations
- Occasional lack of professional courtesy or perceived lack of skill
In patients' words
"Both the nurse and doctor are not friendly, and not skilled enough to give right medication and right explanation... Wait time is 2 hours, and doctor only show up for 3 minutes with no deep explanations."
— LocalityBiz review"There's no direct access to the administrative office; you can only leave voicemails and hope someone responds. This lack of urgency, coordination, and communication is unacceptable..."
— PissedConsumer review"The Nurse who took my vitals was welcoming and very thorough and explained everything she needed to do for me. The Nurse Practitioner Janet was also very thorough and understood my complaints and with her thorough exam was able diagnose me and provide a treatment plan that included my input."
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