Rye, 1 Theall Road, NY | Summit Health (formerly Westmed)
Radiology • Rye, NY
Ratings by platform
- PissedConsumer: 1.0 out of 5 (1 (registered user review))
What patients say
Patients praise
- Availability of friendly service staff in some instances
- Efficient handling of certain routine visits
- Appreciation for quality care from remaining experienced doctors
Common complaints
- Poor administrative and communication processes
- Difficulty obtaining authorizations for specialized care
- Perceived decline in service quality post-acquisition by Summit Health
- Reports of unprofessional or rude staff behavior
- Issues with appointment management
In patients' words
"This lack of urgency, coordination, and communication is unacceptable in situations where time is critical."
— PissedConsumer"There are still some very good doctors who are hanging on at westmed, but since Summit bought it, service has plummeted."
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