Rye, 1 Theall Road, NY | Summit Health (formerly Westmed)
Pulmonology • Rye, NY
Ratings by platform
- PissedConsumer: 1.0 out of 5 (1)
- Summit Health Official Website (Urgent Care): 4.5 out of 5 (716)
- OpenGovNY: 3.9 out of 5 (31)
What patients say
Patients praise
- professional and compassionate medical staff (doctors, nurses, NPs)
- convenience of having various specialists and services in one campus
- effective urgent care services for minor ailments
- friendly reception staff
Common complaints
- long wait times for appointments and procedures
- difficulties with medical record coordination and administrative follow-up
- frustration with automated phone systems and lack of direct administrative contact
- concerns regarding organizational changes following the transition to Summit Health
In patients' words
"The one star, Summit totally deserves it because their recent acquiring of Westmed. They've had a big exodus of healthcare professionals... running a healthcare facility like a retail store."
— LocalityBiz user review"Summit Health may be fine if you're looking for a flu shot. But if you're facing a serious health challenge and your life depends on timely care—look elsewhere. You deserve better."
— PissedConsumer review"I want to thank the West Med team at 1 Theall Road for their courteousness and professionalism. Everyone at that office was super friendly and made me ( the patient) feel cared for."
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