Rye, 1 Theall Road, NY
Optometry • Rye, NY
Ratings by platform
- OpenGovNY/OpenDataNY: 3.9/5 stars (31 ratings)
- Summit Health (Urgent Care): 4.5/5 stars (716 ratings)
What patients say
Patients praise
- High praise for the quality, bedside manner, and expertise of specific physicians
- Appreciation for the convenience of having multiple specialists in one location
- Positive experiences with urgent care services being efficient and caring
- Some staff reported as friendly and professional
Common complaints
- Long wait times for appointments and during visits
- Poor administrative and reception service (check-in issues, scheduling errors, lack of communication)
- Difficulties with phone support and customer service reachability
- Concerns regarding lab service efficiency and accessibility
- Occasional reports of unsatisfactory patient care or medical grievances
In patients' words
"I want to thank the West Med team at 1 Theall Road for their courteousness and professionalism. Everyone at that office was super friendly and made me ( the patient) feel cared for."
— Patient review on OpenGovNY/OpenDataNY"The Rye office has horrible customer service. They forced me to reschedule an annual physical and blood work after being "over 10 minutes late" to my appointment while I arrived on time and they checked me in late."
— Patient review on LocalityBiz"We arrived at 12:20 for a 12:30 appointment and are told that the doctor is running 30 minutes late. We go to the waiting area and are there for 35 minutes before one of the nurses walk over to ask us what doctor we are waiting for. We tell her and she tells us we were not properly checked in..."
— Patient complaint on NextdoorMore clinics in Rye
SCORE Physical Therapy & Recovery - Rye NY: Home
Patients praise: effective post-surgery rehabilitation · highly professional and helpful staff.
Gastroenterology of Westchester: Gastroenterologist in Yonkers
Patients praise: Professional, caring, and attentive staff · Efficient, seamless, and painless procedure experiences (specifically colonoscopies).
Plastic Surgery Rye, New York - Cosmetic Surgeon Rye, NY
Patients praise: Knowledgeable and professional surgeons · Effective results for procedures like rhinoplasty, tummy tuck, liposuction, and injectables.
StarPro Physical Therapy Clinic | Rye Brook NY Therapists
Patients praise: Professional, knowledgeable, and empathetic staff · Effective, personalized treatment including specialized care for conditions like scoliosis.
Best Plastic Surgeon Westchester | Rye Brook, NY
Patients praise: Professional and knowledgeable care · Good bedside manner.
Plastic Surgery | Cosmetic Surgery | Reconstructive | Top Surgeons ...
Patients praise: professional and friendly staff · supportive pre- and post-operative care.
Comparing your options?
Browse other Optometry clinics, or filter by state and specialty to compare patient ratings.