Rye, 1 Theall Road, NY | Summit Health (formerly Westmed)
Obstetrics and Gynecology • Rye, NY
Ratings by platform
- Summit Health Website (Urgent Care): 4.5 out of 5 stars (716 reviews)
- Apple Maps (SolvHealth): 4.8 out of 5 stars (9,900+ reviews)
- Yelp: Not specified (66 reviews)
What patients say
Patients praise
- Professional and skilled medical providers (individual doctors/nurses)
- Efficient and thorough care in urgent care settings for some patients
- Convenient access for routine checkups and basic services
Common complaints
- Difficult communication and lack of responsiveness to messages/portals
- Long wait times, particularly for urgent care and lab appointments
- Issues with billing transparency and unexpected charges
- Concerns regarding administrative management and scheduling difficulties
- Reports of rude or unhelpful interactions with reception and lab staff
In patients' words
"The Nurse who took my vitals was welcoming and very thorough and explained everything she needed to do for me. The Nurse Practitioner Janet was also very thorough and understood my complaints and with her thorough exam was able diagnose me and provide a treatment plan that included my input."
— LocalityBiz Review"This lack of urgency, coordination, and communication is unacceptable in situations where time is critical. Even worse, there seems to be no way to escalate the issue—no direct contact for senior leadership."
— PissedConsumer Review"The doctors are great and very good . They order blood work. The lab in rye is terrible everything is by appointments and they never have openings day of visit."
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