Rye, 1 Theall Road, NY | Summit Health (formerly Westmed)
Allergy and Immunology • Rye, NY
Ratings by platform
- Summit Health Official Site (Urgent Care): 4.5/5 stars (716 reviews) for Urgent Care (716 reviews)
- Apple Maps/SolvHealth: 4.8/5 stars (~9,900 reviews)
What patients say
Patients praise
- Friendly and professional medical and nursing staff in certain departments
- Convenience of having various medical specialties and urgent care in one location
- Thoroughness and bedside manner of specific physicians and nurse practitioners
- Efficient check-in processes for some patients
Common complaints
- Long wait times for appointments and walk-in services
- Billing disputes and lack of transparency regarding costs
- Difficulty reaching staff and slow responsiveness to inquiries
- Reports of unprofessional or rude behavior by some staff members and phlebotomists
- Challenges with lab appointment availability and management
In patients' words
"Both the nurse and doctor are not friendly, and not skilled enough to give right medication... Wait time is 2 hours, and doctor only show up for 3 minutes with no deep explanations."
— LocalityBiz review"The lab at this location is seriously short staffed causing constant delays for patients. Wait time runs anywhere from 30-60 minutes on any given day."
— LocalityBiz review"Everyone at that office was super friendly and made me (the patient) feel cared for. This is a well oiled machine."
— OpenGovNY review"Dr. Peter Stevens is an excellent physician. Even though urgent care was busy that night, Dr. Steven’s was thorough, attentive and reassuring."
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