Express Care Rutland - Community Health
Urgent Care • Rutland, VT
Ratings by platform
- Nextdoor: 3.6 out of 5 stars (Varies by platform; Nextdoor indicates 3.6 average)
What patients say
Patients praise
- Helpful for patients without insurance
- Can be efficient and professional when care is provided effectively
- Patient-focused and thorough care in some instances
- Respectful interactions reported by some long-term patients
Common complaints
- Long wait times
- Staff perceived as lacking compassion or being dismissive
- Concerns about follow-up care and communication regarding test results or specialist referrals
- Billing and coding issues
- Overworked and stressed front-desk staff
In patients' words
"Worse office in town. Always running behind. ... The wait times are ridiculous."
— localitybiz.com"I had a wonderful experience here today! I fell very ill and didn't have health insurance. ... Everyone from the receptionist to the nurses were exceptional and very welcoming."
— localitybiz.com"It really is a cattle run of patients. Their prices arnt bad, but you get what you pay for I guess."
— us.a-better-place.comMore clinics in Rutland
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Patients praise: Friendly and professional staff interactions · Efficient service and short wait times for minor care.
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