
Roy Urgent Care Clinic, Family Medicine & Walk Ins | Ogden Clinic
Urgent Care • Roy, UT
Ratings by platform
- Google: 4.7 out of 5 stars (over 2,000 reviews)
- SolvHealth: 2.5 out of 5 stars
- Facebook: 68% recommend (15 reviews)
What patients say
Patients praise
- Efficiency and cleanliness of the facility
- Professional and knowledgeable care from specific providers
- Positive experiences with lab work and counseling/therapy services
- Compassionate and thorough bedside manner reported by some patients
Common complaints
- Administrative and billing issues, including incorrect billing addresses and poor customer service in the billing department
- Frustration with upfront payment requirements and lack of communication regarding costs
- Reports of perceived dismissiveness or rushed care by some urgent care providers
- Long wait times and experiences of being forgotten by staff during visits
- General staff/receptionist conduct concerns
In patients' words
"I have nothing but excellent service here. They are efficient, high knowledge and ver friendly. Everyone I have dealt with is wonderful!"
— WebMD review"I went in, spent 200$ out of pocket just for them to tell me they're not going to do anything about my covid symptoms... THE WORST CLINIC, if I hadn't known any better the walk in appointments are bogus, they take your money and don't treat you."
— LocalityBiz review"Dr Cox and her assistant are complete ROCKSTARS. I've tried to really get my health dialed in this yr, they have been so on there game with me super hands on with my care."
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Roy Urgent Care Clinic, Family Medicine & Walk Ins
Patients praise: Kind and welcoming reception staff in many instances · Many patients report positive interactions with specific doctors and medical providers.
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