Roy Clinic
Orthopedics • Roy, UT
Ratings by platform
- Yelp/MapQuest: Generally low (e.g., 2.5/5 on Yelp) (5 reviews listed on MapQuest/Yelp cross-reference)
- Intermountain Health Provider Profiles: High ratings for individual providers (e.g., 4.8-5.0) (Hundreds of ratings per provider (e.g., 426, 509))
What patients say
Patients praise
- Compassionate and helpful doctors/providers
- Professional medical staff (doctors and nurses)
- Convenient location and access to services like labs
- Patient-centered approach at the provider level
Common complaints
- Difficulty obtaining timely or critical medications
- Issues with appointment scheduling and wait times
- Billing/insurance coverage discrepancies and miscommunication
- Perceived lack of administrative follow-through
In patients' words
"I have repeatedly contacted roy clinic regarding my critical asthma medication, only to receive empty promises of resolution without follow-through. . . My doctors have been fantastic and the people I've interacted with have all been very kind."
— LocalityBiz review"It seems they don’t have enough Drs and there’s always a long wait. Just sitting here and no one is even being called back besides vitals. But, once I was called in Dr Mark was great!"
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