Roswell Family Care, LLC | Walk-In clinic | 1107 North Main Street ...
Urgent Care • Roswell, NM
Ratings by platform
- Solv Health: 3.3 out of 5 stars (based on 7 patient ratings) (7)
- Yelp (via MapQuest): 3.0 out of 5 stars (9)
- My Needs Network: 3.4 out of 5 stars (10)
What patients say
Patients praise
- Helpful or efficient in specific instances
- Compassionate providers experienced in some cases
- Effective at addressing basic medical needs for some patients
Common complaints
- Long wait times
- Rude or unprofessional staff behavior
- Disorganized office management
- Difficulty getting prescriptions sent or receiving follow-up calls
- Concerns regarding quality of care or medical competence
In patients' words
"Worthless!! Wait time is outrageous, staff is extremely disorganized, they don't see patients in order of arrival, take a day or more to send in prescriptions for urgent/acute care, calls get forwarded to voicemail and you don't get a call back because apparently "they're at lunch" anytime of day that you call."
— Solv Health Patient Review"I saw Dr David Aguilar... [he was] personable and listened closely to my health concerns. They made me feel like I was in good hands!"
— My Needs Network Patient Review"Very dissatisfied with our visit today. The staff was extremely rude, very unprofessional and office was very disorganized. The Dr. didn’t ask any questions and made assumptions."
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