Roseburg Office - Oregon Urology Institute
Urology • Roseburg, OR
Ratings by platform
- Birdeye (Roseburg specific): 4.6/5 stars (93 reviews)
- WebMD (Dr. Woolsey): 3.5/5 stars (13 ratings (Dr. Woolsey))
What patients say
Patients praise
- Patients appreciate having a satellite office in Roseburg for convenience
- Specific physicians, such as Dr. Woolsey, are frequently praised for being professional, knowledgeable, and attentive in person
- Staff are sometimes described as helpful and courteous
Common complaints
- Complaints regarding office communication and customer service, including difficulty reaching staff by phone
- Reports of long wait times for appointments or prescription fulfillment
- Dissatisfaction with certain medical outcomes or procedures
- Frustration over administrative errors, such as misdirected orders or lack of clarity regarding patient history
In patients' words
"This appointment was for my husband Billy. All went well with Dr Woolsey, very professional & thorough examination. The Dr took time & listened to me. The receptionist was very helpful."
— Birdeye review"Good lip service. It has take up to a month and many attempts to get a prescription filled. Both with phone messages and pharmacy requests."
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