Umpqua Health Newton Creek Clinic | Primary Care & Urgent ...
Primary Care • Roseburg, OR
Ratings by platform
- Google (via Nursa): 2.90 out of 5 stars (107 reviews)
- Facebook: 36% recommend (5 reviews)
What patients say
Patients praise
- Competitive pay for employees
- Positive feedback regarding the quality of patient care and providers themselves
- Generally regular work hours with weekends off
Common complaints
- Reports of disorganized and hectic work environment
- Criticism of management, particularly following changes in 2021
- Concerns regarding heavy, imbalanced staff workloads and lack of training for support staff
In patients' words
"The providers themselves and patient care are really great and a blast to serve...but employees that are entry level and not deemed a part of key staff (which can change at the drop of a dime) are grossly overworked, misrepresented, scapegoated, and deflected onto."
— Indeed.com employee review"This place will pay you your worth, and you will get hours here with most weekends off. However when I was there, as front desk we had to do family med AND urgent care. Which can be really hectic, and hard to keep up with."
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