Primary Care | Atrium Health Floyd and Harbin Clinic
Primary Care • Rome, GA
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 1 out of 5 stars (Overall hospital rating) (N/A)
- Birdeye (Atrium Health Floyd Chattooga ED): 3.9 out of 5 stars (34 reviews)
- Birdeye (Harbin Clinic Family Medicine): 4.9 out of 5 stars (974 reviews)
- Birdeye (Harbin Clinic Orthopedics): 4.8 out of 5 stars (915 reviews)
- Birdeye (Harbin Clinic Eye Center): 4.7 out of 5 stars (739 reviews)
- Birdeye (Harbin Clinic General): 3.3 out of 5 stars (13 reviews)
What patients say
Patients praise
- Many patients report highly skilled, compassionate, and attentive doctors and nursing staff
- Efficiency and speed in coordinating care for specific serious conditions like cancer treatment and cardiac care
- Strong community-focused care and supportive staff in departments like hospice and specialized clinics
- Some clinics within the network maintain high satisfaction ratings (e.g., Family Medicine, Eye Center)
Common complaints
- Long wait times and delays in appointments
- Reports of rude, dismissive, or unprofessional staff and medical providers
- Concerns regarding billing issues and unclear charges
- Difficulty scheduling or receiving prompt callbacks for urgent concerns
- Low hospital star ratings based on CMS quality and safety metrics
In patients' words
"Rude nurses, rude doctors. Was billed over $4000 for lab work that I never received results for."
— Yelp review of Atrium Health Floyd"Great Doctors, NPs, and the staff does a great job at family practice. Also, good experience at the Lab and Imaging Department."
— Birdeye review of Harbin Clinic Family Medicine"This clinic has Horrible service, constantly wrong name, multiple losses of my Ins info & appt times are hour behind. Had to just walk out of my last apt bc of my days schedule."
— Birdeye review of Harbin Clinic Orthopedics"My experience was phenomenal."
— Read V3 story on Atrium Health Floyd/Harbin Clinic careMore clinics in Rome
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