Mercy Clinic Primary Care - Rogers W Walnut
Urgent Care • Rogers, AR
Ratings by platform
- Birdeye: 4.2/5 (38 reviews (for Mercy Clinic Family Medicine - Downtown Rogers))
What patients say
Patients praise
- Some patients report high satisfaction with specific doctors and nurse practitioners for their attentiveness and knowledge
- Friendly staff members cited by some patients
- Efficiency of some visits being described as quick and easy
Common complaints
- Medical billing and coding errors leading to incorrect charges
- Difficulties with appointment scheduling and last-minute cancellations
- Perceived lack of attentiveness from some medical staff or providers
In patients' words
"Dr. Garrett has been our doctor for years. He listens and cares about his patients and makes sure they get the help that they need. I also saw the new nurse practitioner Kelly just today and she was amazing."
— Birdeye review for Mercy Clinic Family Medicine - Downtown Rogers"Physicians are fabulous. Watch out for their medical billing. I went for an annual preventative exam with no complaints. They coded the Z00.00 as secondary; it must be primary for a preventative exam. I was charged a copay and for lab work because of their error."
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