Mercy Clinic Primary Care - Rogers W Walnut
Primary Care • Rogers, AR
Ratings by platform
- Birdeye: 4.2 out of 5 stars (38 reviews (for Mercy Clinic Family Medicine - Downtown Rogers, a related facility))
What patients say
Patients praise
- kind and knowledgeable staff
- efficient/quick appointments for some patients
- providers who listen and demonstrate care
Common complaints
- medical billing and coding errors
- poor scheduling and communication about appointments
- perceived lack of concern from some providers
In patients' words
"Doctors are neglectful so are the nurses. They are not about patient care at all."
— Birdeye (Review)"Love my Dr. because she is smart, savvy, and caring. She keeps up with latest meds. Does not hesitate to call in experts if needed. Great Dr. ."
— Birdeye (Review)"Physicians are fabulous. Watch out for their medical billing. I went for an annual preventative exam with no complaints. They coded the Z00.00 as secondary; it must be primary for a preventative exam. I was charged a copay and for lab work because of their error."
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