Mercy Diabetes and Nutrition Center - Pinnacle Hills
Nutrition • Rogers, AR
Ratings by platform
- Birdeye: 3.8 out of 5 stars (1,431 reviews (for Mercy Hospital Northwest Arkansas system))
What patients say
Patients praise
- Highly skilled and knowledgeable physicians who listen to patients
- Professional and respectful staff interactions
- Comprehensive and efficient care for those who have positive experiences
- Convenient, centralized services including labs
Common complaints
- Excessive wait times for appointments and follow-up calls
- Communication issues, including failure to return urgent calls
- Billing concerns regarding unexpected charges for certain appointments
- General facility complaints about cleanliness and patient care
In patients' words
"Dr Aguilar is a very good doctor. He listens, he's knowledgeable and understanding. His staff is the same way."
— LocalityBiz review"Been waiting a week for a STAT appointment. Called every day and been told the same thing “keep your phone by you, we’ll call you back by the end of the day.” And no call back."
— LocalityBiz review"Everyone please beware of Mercy's practice of calling patients to make so called ("Medicare requested appointments") and then sending "YOU" a bill for the appointment."
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