Rockford Urological Associates, Ltd. - Rockford, IL
Urology • Rockford, IL
Ratings by platform
- Apple Maps: 2.4 out of 5 stars (19 ratings on Healthgrades)
What patients say
Patients praise
- Many patients praise the physicians as knowledgeable and professional
- Friendly and compassionate interactions with specific nurses and front desk staff
- Efficient and smooth experiences for some procedures like vasectomies
- Improvement noted by some patients in staff courtesy and communication over time
Common complaints
- Long wait times and scheduling/appointment booking issues
- Reports of unprofessional or rude office staff
- Some patients feel they rarely see a doctor, relying instead on nurse practitioners
- Allegations of poor billing practices
In patients' words
"Horrific billing, extremely rude office staff and physicians."
— Yelp review"I have noticed that Rockford Urological office staff have become more courteous, effective, and communicative in comparison to a couple of years ago."
— LocalityBiz review"The place is a zoo, waited an hour and 30 minutes before leaving."
— MapQuest review"Dr. Taylor, Renee his nurse, and the entire staff were personable and friendly. I felt no embarrassment having to deal with such personal needs."
— Rockford Urological Associates official website testimonialMore clinics in Rockford
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