Rockford - Highgrove Place - OrthoIllinois
Physical Therapy • Rockford, IL
Ratings by platform
- Birdeye: 4.8/5 (1,273)
- Facebook: 92% recommend (579)
What patients say
Patients praise
- Exceptional bedside manner and caring staff
- Successful surgical outcomes and physical therapy results
- Professionalism and expertise of medical and administrative personnel
- Effective communication and patient education
Common complaints
- Reports of conflicting advice from medical staff
- Dissatisfaction with physician access/time spent with surgeon
- Frustration with appointment scheduling and referral processes
In patients' words
"Awesome service! Friendly, explained. Operated on my knee, works better than before. Good bedside manners. Educational and ..."
— OrthoIllinois Website/Patient Review"The care was contradictory, with a nurse giving different advice than the physician's assistant. I met the surgeon just once... The standard of care was consistently terrible from my first visit..."
— Birdeye ReviewMore clinics in Rockford
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