Rock Springs | Sterling UC
Occupational Health • Rock Springs, WY
Ratings by platform
- Yelp (Brand-wide): 2.4/5 (82 (brand-wide))
What patients say
Patients praise
- Swift and efficient care for some patients
- Friendly and attentive medical professionals (doctors and nurse practitioners)
- Convenient operating hours (7 AM to 7 PM, including weekends)
- Professional bedside manner noted in specific experiences
Common complaints
- Issues with administrative/receptionist staff professionalism
- Difficulties with billing departments and payment plans
- Concerns regarding communication and follow-up on test results
- Reports of potential collection agency issues
In patients' words
"The doctors were nice, but if you need to create a payment plan, be prepared for possible issues with a collection agency."
— Yelp"The doctors are great! The office/receptionists are awful."
— MapQuest"I was waiting at door when they opened at 7AM, was seen by 710AM, and experience was very smooth and professional."
— Solv HealthMore clinics in Rock Springs
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