Trinity Sleep Center - Moline - UnityPoint Health
Sleep Center • Rock Island, IL
Ratings by platform
- Birdeye (Google): 1.9 out of 5 stars (57 reviews (aggregate for UnityPoint Health - Trinity, Moline))
- Birdeye (Google): 2.1 out of 5 stars (157 reviews (aggregate for UnityPoint Health - Trinity Rock Island))
What patients say
Patients praise
- Some instances of professional, friendly, or helpful individual nursing/clinical staff interaction
Common complaints
- Difficulty reaching staff/unresponsive to phone calls and messages
- Canceled or delayed appointments
- Rude or impatient interactions with clinical/registration staff
- Delays in receiving test results or necessary medical equipment (e.g., CPAP)
- Perceived lack of empathy or compassion regarding patient pain/needs
In patients' words
"My boyfriend has called at least 4 times, and never speaks to anyone. He’s left voicemail after voicemail. No call back. He has been waiting on a sleep apnea machine for months."
— localitybiz.com review"The tech was rude and very impatient with me trying to get used to the Cpap. It has been a month since I completed the study and havent heard of any results."
— localitybiz.com review"And was basically treated with suspicion and rudeness by whoever was at the front desk registration. These people just love having a crumb of power to hold over your head."
— Birdeye (Google) review for UnityPoint Health - Trinity, MolineMore clinics in Rock Island
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