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Neurosurgery – Staten Island University Hospital – New York ...

NeurosurgeryRock Island, IL

★★★★★4.5/580 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report: Fair overall patient experience rating (61 reviews for neurosurgeons at the hospital)
  • Healthgrades / Medical News Today: 4.6 out of 5 stars (10 to 13 reviews for individual providers like Dr. Edwin Chang)
  • WebMD Care: 4.5 out of 5 stars (70 ratings for individual providers like Dr. John Shiau)

What patients say

Patients praise

  • Many patients report positive surgical outcomes and life-saving procedures
  • High satisfaction with neurosurgeon bedside manner and communication skills for several top-rated providers
  • Patients often describe specific neurosurgeons as highly professional and knowledgeable

Common complaints

  • Reports of unprofessional behavior, such as staff ignoring patient needs or slow response times
  • Concerns about cleanliness of hospital facilities
  • Occasional reports of unnecessary surgery or billing disputes in individual provider reviews

In patients' words

"I just left Dr Changs office feeling very positive I definitely know I’m in good hands He is a great Dr and I am more then pleased with him helping me to live pain free."

Healthgrades (Dr. Edwin Chang)

"Dr. Shiau is incredibly professional and takes time to understand my concerns. He took time to schedule an emergency surgery for me personally. The results of 2 disks replacement surgery in my neck were close to 'magic'."

WebMD Care (Dr. John Shiau)

"'Dr' Rekate attempted to perfform UNNECESSARY brain surgery on my autistic son... He was 3 hours late for our app, not because he was busy, we saw him during the 3 hr wait just wandering the hall of his office."

Vitals (Dr. Harold L. Rekate)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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