Trinity Multi-Specialty - Rock Island - UnityPoint Health
Neurology • Rock Island, IL
Ratings by platform
- Birdeye (Google): 2.1 out of 5 stars (157 reviews)
- Medicare ratings: 2 out of 5 stars
- Healthgrades: 58% (patients who would recommend)
What patients say
Patients praise
- Specific providers or doctors receive praise for knowledge, kindness, and professionalism
- Some staff, such as ER staff and PCTs, are noted as helpful and awesome
- Individual clinic experiences can be positive, with patients describing facilities as clean and fantastic
Common complaints
- Low overall patient experience ratings compared to national/state averages
- Lower percentage of patients recommending the facility compared to national averages
- Some negative feedback regarding hospital-wide ratings in federal/Medicare rankings
In patients' words
"Excellent knowledge and patient care. Personable and professional!"
— Healthgrades patient review"5 stars isn't enough for this clinic. It was clean and everyone was fantastic!"
— Wanderboat (local business review)"ER staff are awesome best PCTs in the quad cities"
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