Trinity Rock Island - UnityPoint Health
Internal Medicine • Rock Island, IL
Ratings by platform
- Birdeye: 2.1 out of 5 stars (157 reviews) (157 reviews)
- MedicalRecords.com: 3.1 out of 5 stars (61 reviews) (61 reviews)
- Healthgrades: 58% patient recommendation rate (lower than national average)
What patients say
Patients praise
- Occasional praise for specific staff members (e.g., ER staff, PCTs)
- Some patients report helpful and kind interactions
Common complaints
- Negative patient experiences regarding wait times and administrative processes (registration, appointments)
- Below average patient recommendation rates compared to national/state averages
- Concerns regarding communication and bedside manner
- Reports of facility and billing issues
In patients' words
"If you aren't bleeding or not breathing, I would not bother."
— MedicalRecords.com user review"ER staff are awesome best PCTs in the quad cities"
— Birdeye user review"Hands down the most unprofessional medical place I have dealt with. Constant problems with appointments, billing, bedside manner, condescending staff, etc."
— MedicalRecords.com user reviewMore clinics in Rock Island
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