Trinity Rock Island Emergency Department - UnityPoint Health
Emergency Medicine • Rock Island, IL
Ratings by platform
- Birdeye: 2.1/5 stars (157 reviews)
- MedicalRecords.com: 3.1/5 stars (61 reviews)
- Healthgrades (based on standardized patient experience surveys): 56% would definitely recommend
What patients say
Patients praise
- some staff members described as kind and helpful
- positive mention of specific nursing/PCT care in the ER
Common complaints
- long wait times
- unprofessional and condescending staff behavior
- difficulties with appointment scheduling and billing
- lack of follow-up or thoroughness during visits
In patients' words
"If you aren't bleeding or not breathing, I would not bother."
— MedicalRecords.com review"ER staff are awesome best PCTs in the quad cities"
— Birdeye review"Hands down the most unprofessional medical place I have dealt with. Constant problems with appointments, billing, bedside manner, condescending staff, etc."
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