Alcohol & Drug Rehabs in Rock Island, Illinois - Addictions
Addiction Treatment • Rock Island, IL
Ratings by platform
- Riverside Outpatient Center (Robert Young Center): 4.2/5 (13 reviews) on ProjectKnow; 3.67/5 for staff training on Best-Rehabs (13 (ProjectKnow))
- Center for Alcohol & Drug Services (CADS) - Rock Island: 2.7/5 (ProjectKnow), 4.42/5 (Recovered TrustScore), 3/5 (Rehab.com) (1 (ProjectKnow), 2 (Rehab.com))
What patients say
Patients praise
- Some patients report successful outcomes or that the center saved their life
- Accessible and affordable care options mentioned by some alumni
- Specific mention of kind and helpful individual staff members or psychiatrists
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding inadequate diagnosis and treatment quality due to funding limitations
- Complaints about staff rudeness, resistance, or inability to manage patient de-escalation
- Difficulties in accessing care, such as long wait times, full capacity, or denied services
- Allegations of staff lying or misrepresenting information to patients and families
In patients' words
"I was at one of the lowest points in my life. The staff and counselors at Riverside helped me back on my feet... helped me love myself once again."
— Alumni testimonial for Riverside Alcohol and Drug Services"Workers, state funded leading to inadequate diagnosis and poor treatment. Seems as though no one gets the medication needed or they are all diagnosed the same."
— Anonymous patient review for Riverside Outpatient Center"The staff that isn't completely rude are afraid to speak up. . We left a loved one in their care and they..."
— Patient/family review for Riverside Alcohol and Drug ServicesMore clinics in Rock Island
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