Physical Therapy | Conditions & Treatments | URochester Medicine
Physical Therapy • Rochester, NY
Ratings by platform
- Birdeye (Clinton Crossings location): 2.3/5 stars (10 reviews)
- Birdeye (Strong West location): 4.8/5 stars (10 reviews (Strong West location))
What patients say
Patients praise
- Compassionate and professional staff interactions
- Effective treatment outcomes for various conditions including pain management and vertigo relief
- Highly personalized care approach where therapists dedicate full time to individual patients
- Efficient and friendly service at specific locations
Common complaints
- Difficulty finding accurate contact information and department details online
- Reports of poor administrative responsiveness and lost medical equipment in specific departments
- Long wait times for appointments
In patients' words
"PT Services is different from most places as they spend the entire time with YOU... not splitting the time across many patients."
— Patient review on physicaltherapynearme.co"It would have given five stars EXCEPT the ONLINE information about the correct department name(s) & location(s) in the building, AND the RIGHT phone number are extraordinarily difficult to find!"
— Patient review on BirdeyeMore clinics in Rochester
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