Orthopaedics & Physical Performance | Conditions & Treatments
Orthopedics • Rochester, NY
Ratings by platform
- Birdeye (General Rochester location): 4.0 out of 5 stars (based on 336 reviews) (336 reviews)
- Birdeye (Strong West location): 4.8 out of 5 stars (based on 10 reviews) (10 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable surgeons and medical staff
- Effective and successful surgical outcomes for many patients
- Clean, modern, and state-of-the-art facilities
- Attentive and supportive bedside manner reported for many providers
- Efficient check-in and reception experiences at certain locations
Common complaints
- Long wait times for appointments and during visits
- Perceived lack of attentiveness or feeling rushed by some providers
- Concerns regarding billing transparency and costs for physical therapy sessions
- Communication issues and unsatisfactory bedside manner with specific surgeons
- Difficulty navigating hospital-wide systems and scheduling policies
In patients' words
"This was one of the best experiences my daughter has ever had... Within just over 24 hours we had an appt, imaging and a following so we could make a plan moving forward. Amazing."
— URMC Patient Comment (Dr. Stephanie MacDonald)"He spent 5-10 minutes with me and acted as if in a huge hurry. During that time, cut me off and did not let me explain circumstances of injury... Was overall dismissive, abrupt, condescending, and left me in tears."
— Patient Review (Dr. Ilya Voloshin)"I was charged $270 for one short 30-minute physical therapy session here where I was shown a few exercises. The people at the front desk NEVER informed me of this cost... Absolutely outrageous."
— Patient Review (UR Medicine Penfield)More clinics in Rochester
Greater Rochester Orthopaedics: Orthopaedics in Rochester, NY
Patients praise: Professional and experienced physicians · Attentive and thorough explanations of diagnoses and treatment options.
ROC Physical Therapy — Rochester, New York
Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.