Family Medicine in Rochester, NH - Primary Care
Internal Medicine • Rochester, NH
Ratings by platform
- Healthgrades (Dr. Deborah Harrigan): 4.1 star rating (12 reviews)
- Healthgrades (Dr. Jolene Shuman): 3.2 star rating (15 reviews)
- WebMD (Dr. Joseph Nossiff): 4.0 average rating (out of 5) (17 ratings)
- Sharecare (Jamie Callahan, FNP-C): 5.0/5 (2 reviews)
- Healthgrades (Dr. Ray Wilt III): 5.0 star rating (5 reviews)
- Mass General Brigham/BWH doctors (Dr. Jolene J. Shuman): 4.9 out of 5 (106 reviews)
What patients say
Patients praise
- Caring providers who listen and explain conditions
- Staff friendliness and supportive front office/MA experience
- Scheduling/appointment experiences and not feeling rushed (in some reviews)
- Continuity/personalized care and follow-up
Common complaints
- Rushed appointments / not spending enough time
- Dissatisfaction with communication (e.g., not discussing concerns or being dismissed)
- Long waits or poor office/appointment experiences (in some sources)
- Problems contacting the practice / not returning calls (community complaint)
- Rude or impersonal intake questions (Yelp review)
In patients' words
"“Awesome Doctor who cares and listens… best ever..” (listed among patient review highlights)."
— Healthgrades review snippet for Dr. Deborah Harrigan"“Never discussed my reason for my appointment…”"
— Healthgrades review snippet for Dr. Jolene Shuman"“Receptionists are always kind, welcoming and supportive… everyone has been friendly…”"
— Rochester Primary Care reviews on localitybiz.com"“Why is Rochester Primary Care not returning calls?” (Facebook discussion title)."
— Facebook group post about Rochester Primary Care call-back issues"“Probably one of the worst doctor's appointments I've had. It started off with a nurse asking me some very personal questions in a ver rude impersonal way.”"
— Yelp review for Rochester Hill Family PracticeMore clinics in Rochester
Mass General Brigham Rochester
Patients praise: Friendly and informative staff · Knowledgeable providers who listen.
Internal Medicine | URochester Medicine - URMC.Rochester.edu
Patients praise: Highly rated individual providers for compassion, knowledge, and listening skills · Efficient and friendly office and nursing staff at some locations.
Internal Medicine | Rochester Regional Health
Patients praise: Physicians described as thorough, compassionate, and attentive to concerns · Positive feedback on clinical expertise and diagnostic care.
ROC Physical Therapy — Rochester, New York
Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
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