Family Medicine in Rochester, NH - Primary Care | Physicians
Family Medicine • Rochester, NH
Ratings by platform
- Healthgrades (Dr. Deborah Harrigan): 4.1/5 (12 reviews)
- WebMD (Dr. Joseph Nossiff): 4.0/5 (17 ratings)
- Healthgrades / Mass General Brigham (Dr. Jolene Shuman): 3.2/5 to 4.9/5 (variable) (15 to 106 reviews)
- Healthgrades (Dr. Ray Wilt III): 5.0/5 (5 ratings)
- Vitals (Dr. Richard Cappello): 3.3/5 (4 ratings)
- Sharecare (Jamie Callahan, FNP-C): 5.0/5 (2 ratings)
What patients say
Patients praise
- Providers who are attentive and active listeners
- Staff described as friendly, supportive, and efficient in some offices
- Thorough explanations of conditions and treatments
- Helpful and accommodating scheduling for urgent needs
- Strong, long-standing relationships with patients
Common complaints
- Issues with follow-up communication and paperwork handling
- Reports of feeling rushed or dismissed during appointments
- Staff interaction complaints including perceived rudeness or unhelpfulness
- Concerns regarding office processes like scheduling or equipment accuracy
- Specific reports of cold or unprofessional demeanor from some providers
In patients' words
"Awesome Doctor who cares and listens, best ever.."
— Healthgrades Patient Review"He actually listens and doesn’t blow you off. I just recently switched over to him and have no regrets what so ever"
— Healthgrades Patient Review"Rushed, did not listen, talked about other patient’s problems loud enough that I could hear with exam room door closed. Not cool. Will not be back"
— Healthgrades Patient Review"From the initial phone call, to actually stepping foot in the office, everyone has been friendly - made me feel important and valued and most importantly heard."
— LocalityBiz Patient ReviewMore clinics in Rochester
Department of Family Medicine - URMC.Rochester.edu
Patients praise: Many patients praise specific providers for being knowledgeable, compassionate, and attentive listeners · High patient satisfaction for individual physician and nurse practitioner care quality.
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Patients praise: Physicians are often described as caring, thorough, and good listeners · Some patients feel they receive high-quality, unhurried care during appointments.
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Patients praise: Highly knowledgeable and expert staff · Personalized one-on-one attention.
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