Dermatology - URochester Medicine - URMC.Rochester.edu
Dermatology • Rochester, NY
Ratings by platform
- Birdeye: 3.2/5 stars (15 reviews)
- Vitals: Not applicable (No reviews listed) (0 reviews)
- LocalityBiz: 1/5 stars (7 reviews (mostly negative))
What patients say
Patients praise
- Providers described as professional, knowledgeable, and thorough
- Clear explanations of treatment plans and procedures
- Empathetic and patient-focused communication style
- Success in managing long-term or difficult conditions
Common complaints
- Difficulties in scheduling appointments and reaching the office via phone
- Lack of communication or follow-up from staff and providers
- Inconsistent treatment outcomes and perceived lack of thoroughness in some cases
- Perceived lack of empathy or professional dismissiveness
In patients' words
"Impossible to get an appointment. I was a patient years back, but had not been in awhile... What an inconvenient and convoluted process."
— LocalityBiz"Dr. Richardson couldn't be more helpful and he always shows his personal concern for my condition. He's always generous with his time."
— URMC official website"Alexandra Wilmot NP is wonderful! She was thorough, knowledgeable, professional and kind!"
— URMC official websiteMore clinics in Rochester
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