Dermatology - Rochester Regional Health
Dermatology • Rochester, NY
Ratings by platform
- Birdeye (Rochester Regional Health Dermatology - Geneseo): 2.3/5 stars (8 reviews)
- U.S. News & World Report (Rochester General Hospital Dermatologists): 4/5 stars (21 reviews)
What patients say
Patients praise
- Accessible care through multiple locations
- Professionalism noted in some patient experiences
Common complaints
- Long wait times for appointments
- Lack of informative communication regarding procedures or billing
- Difficulty reaching administrative or billing offices by phone
- Unprofessional staff interactions
In patients' words
"This place could not hold an appointment to save their lives. Had to wait nearly an hour for a appointment that was pre set."
— Birdeye review"This place was not informative at all on my procedure I was getting done. They made it seem so simple but it was a nightmare and I had no preparation whatsoever from any of the staff."
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