Allergy Asthma Immunology of Rochester | Immunologist | Rochester ...
Allergy • Rochester, NY
Ratings by platform
- Official Clinic Website: 5/5 average (29 reviews)
- Facebook: 100% recommend (based on reviews) (21 reviews)
What patients say
Patients praise
- highly skilled and intelligent clinical providers
- clean and well-maintained office environment
- effective allergy and asthma treatment outcomes for many patients
- friendly and comforting nursing staff for procedures like injections and testing
Common complaints
- complaints about office staff and customer service professionalism
- issues with appointment cancellations and clerical errors
- frustration over frequent turnover of providers
- difficulties with communication regarding long-term care plans
In patients' words
"The providers here are wonderful people, highly intelligent and clinically skilled. A++++++ for them. The staff on the other hand... are an abomination of customer service."
— LocalityBiz (User Review)"They cancelled my appointment 4 days before, because of THEIR clerical error. Did nothing to make up for it... Highly unprofessional."
— LocalityBiz (User Review)"I can say that for the first time I think ever... I looked at him and said “really, is it [pollen season]”? I think after 20 plus years of shots, they are really helping!"
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