Heart and vascular surgery - LewisGale Medical Center - HCA Virginia
Vascular Surgery • Roanoke, VA
Ratings by platform
- U.S. News & World Report (Patient Experience Score): 2 out of 5 (N/A)
- Healthgrades (Patient Experience Rating): 60% (N/A)
- Vivian Health: 3.2 out of 5 (55)
What patients say
Patients praise
- Professional and courteous staff in some departments
- Clear and thorough communication from certain physicians
- Successful surgical outcomes for some patients
- Welcoming environment in maternal care units
Common complaints
- Billing and collection issues
- Poor communication among medical staff
- Long wait times and scheduling delays
- Perceived lack of empathy or concern from some staff members
- Patient safety and environment concerns (e.g., cleanliness)
In patients' words
"Customer feedback highlights LewisGale Medical Center’s commendable standards and attentive staff. ... While some logistical hiccups occur intermittently, they do not significantly detract from the positive perceptions customers hold about this facility."
— Wheree"Seems there is little communication between doctors, nursing staff about treatment he should /should not receive. ... If you have heart issues this is not the place to be."
— PissedConsumerMore clinics in Roanoke
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