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Carilion Clinic Urology - Postal Drive

UrologyRoanoke, VA

★★★★★4.7/5641 reviews across 3 platforms

Ratings by platform

  • Carilion Clinic Official Website: 4.8 out of 5 stars (based on 558 total ratings) (558)
  • Healthgrades: 4.5 out of 5 stars (for Dr. Mark Schmidt) (50)
  • WebMD Care: 4.0 out of 5 stars (for Dr. Rodney J. Poffenberger) (33)

What patients say

Patients praise

  • generally high overall facility ratings
  • knowledgeable medical staff reported in some reviews
  • staff frequently noted as courteous and efficient
  • successful treatment outcomes mentioned in positive feedback

Common complaints

  • reports of discomfort during exams
  • concerns regarding follow-up and communication timeliness
  • some patients reported feeling rushed or unheard by specific providers
  • isolated allegations of unprofessional conduct and diagnostic dissatisfaction

In patients' words

"Dr. Schmidt is the best! Besides being very knowledgeable, he shows genuine concern for my condition and any issues I'm having. He's always very friendly and upbeat."

Healthgrades patient review regarding Dr. Mark Schmidt

"This doctor is always in a hurry, tells sexual jokes in his office, does not care as much as he should about patients and their families. He is very poor at diagnosing cancer. He takes people for granted and is not prepared when the patient comes in. He does not follow up good and is, in my opinion, an obnoxious quack."

Vitals patient review regarding Dr. Rodney J. Poffenberger

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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