University Physical Therapy
Physical Therapy • Roanoke, VA
Ratings by platform
- medicals-health.com: 4.3 out of 5 (4 reviews mentioned on this platform)
What patients say
Patients praise
- Skilled, knowledgeable, and professional therapists
- Welcoming, friendly, and encouraging atmosphere
- Efficient administrative staff (in some experiences)
- Successful clinical outcomes and pain relief
- Clean and spacious facilities
Common complaints
- Billing issues, specifically delays in billing
- Concerns about the clinic-style setting with multiple patients treated by one therapist simultaneously
- Inconsistency in the therapist assigned for sessions
- Perceived condescending attitude from administrative staff
In patients' words
"Tyler & team are hands down the most wonderful people to get you back together after injury or surgery."
— Yelp/Loc8NearMe user reviews"After a billing issue (they billed me 1 year after visit) and the condescending attitude of the front office clerk... I decided I would not go back! University therapy has one therapist working with as many as 3 people at a time!"
— Medical-health.com reviewMore clinics in Roanoke
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