Carilion Clinic Internal Medicine
Internal Medicine • Roanoke, VA
Ratings by platform
- Better Business Bureau (BBB): A+ rating (BBB) (N/A (Business Profile))
- Carilion Clinic Provider Page (Dr. Jonas M. Rawlins): 4.7 out of 5 stars (based on 71 ratings) (71 ratings (11 written reviews))
- U.S. News & World Report (Dr. Bruce E. Johnson): 5 out of 5 stars (based on 5 ratings) (5 ratings)
What patients say
Patients praise
- High praise for physician compassion, kindness, and active listening.
- Patients frequently report that doctors are knowledgeable and thorough in explaining health issues.
- Many patients express strong trust in their primary care providers and appreciate their dedication to solving health problems.
- General satisfaction with the quality of care and follow-up communication.
Common complaints
- Some patients have reported feeling rushed during appointments, with concerns about physicians appearing hurried or less attentive to specific questions.
In patients' words
"Dr. Matthews is a compassionate, kind and knowledgeable physician. I am grateful to have her as my PCP. She is truly an asset to Carilion."
— Carilion Clinic Provider Review"Dr. Austin is the greatest doctor I have ever had. She listens and takes her time to understand all that is going on with me. Then she works to get the problem solved."
— Carilion Clinic Provider Review"Would only see this care provider if no others are available. I had a few simple questions about my condition and he kept getting up to leave after each one. He was definitely in a hurry."
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