Urgent Care - Lander Medical Clinic
Urgent Care • Riverton, WY
Ratings by platform
- PainClinics.com: 3.4/5 stars (35 reviews)
- WebMD: Not explicitly aggregated, but includes negative feedback (4 reviews)
What patients say
Patients praise
- High quality of care and compassion from specific individual physicians and clinical staff (e.g., lab technicians)
- Thorough and pleasant interactions with certain providers
Common complaints
- Reports of rude, unprofessional, or unresponsive front desk/administrative staff
- Difficulties in obtaining medical records
- Issues with insurance processing and billing transparency (e.g., unexpected out-of-pocket costs)
- Perceived lack of communication from certain providers regarding ongoing health issues or medications
In patients' words
"The front desk gal with long curly hair is rude and I noted this at all three visits. I will try my hardest to check in with someone else in the future. The front desk is the first window of the practice and she does not represent the practice in a positive way."
— PainClinics.com (Patient Testimonial)"Requested copies of my medical records & I was refused by Mary Margaret Stockton. Odd, was relocating to another state so I requested copies of my medical records. Since when can a medical facility - general family practioner clinic refuse to give patient/client copies of their medical records?"
— WebMD (Patient Review)"We saw DO Erica S, she truly listened to hear us. We were real people and felt worth her time. She was super knowledgeable and compassionate. Highly recommend her."
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