Medallus Urgent Care in Riverton | TeleMed Now Available |
Emergency Care • Riverton, UT
Ratings by platform
- Yelp (Riverton location): 3.8 out of 5 stars (29 reviews)
What patients say
Patients praise
- Friendly and efficient staff in some instances
- Convenience of walk-in services and extended hours
- Quick diagnosis and treatment for some patients
- Accessibility of telemedicine services
Common complaints
- Concerns regarding billing practices, including alleged overcharges and incorrect co-pay collections
- Reports of long wait times despite empty waiting rooms or scheduled appointments
- Complaints about communication delays, particularly regarding test results
- Negative experiences with staff professionalism, bedside manner, and perceived lack of empathy
In patients' words
"The reception agreed to only collect $30 copay... I then called Tuesday, Wednesday, Thursday and Friday. Each day I was told back soon."
— Patient review on doctors.at"The doctor was attentive and concerned and helped me after with good follow-up phone calls in finding outside help."
— Patient review on MapQuestMore clinics in Riverton
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