Riverside Medical Clinic
Women's Health • Riverside, CA
Ratings by platform
- Trustpilot: 2.3/5 (7 reviews)
- Birdeye (Urgent Care): 3.0/5 (22 reviews)
What patients say
Patients praise
- some patients find specific individual doctors to be thorough and professional
- positive experiences with support personnel (e.g., appointment makers, check-in staff)
- convenience of on-site services like blood work and x-rays
- user-friendly patient portal/app for accessing medical records
Common complaints
- difficult or poor appointment scheduling and long wait times
- poor communication and lack of timely follow-up regarding test results and referrals
- unhelpful or rude office staff/receptionists
- perceived lack of patient care compared to corporate profits
- frustration with automated systems
In patients' words
"What was once a great medical clinic with good doctors, has turned into an automated, no care, system that leaves their patient's wandering around in the dark! I want to make a point that the support personnel... are all wonderful, kind and reassuring."
— Trustpilot review"Appointment scheduling is horrific. Can't get medical documentation from the portal And they're late 100% of the time."
— Promallu review"It shouldn't be named after URGENT care if it took 5 hours to be seen by a doctor."
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